The cost of outdated systems

By: John Wheatley

Any business or shared ownership resort has to buy supplies, equipment, maintenance services, technology, services from employees, and the product that it resells. Businesses are always looking for the most efficient and cost-effective ways to run operations and stay competitive.  

Yet, there are resorts that haven’t upgraded their management software in many years. Instead, they endure outdated reservation processes, inefficient front desk operations, or non-existent sales and contract automation. Some use multiple outdated systems that don’t work together, or error-prone and time-consuming manual processes. 

Outdated software isn’t just inconvenient, it’s also expensive and invites security risks. Of course, you’re not in a rush to spend money, but the value of updated and properly scaled software far outweighs the cost. It’s all about return on investment. 

A best practice is to evaluate your software systems every year, especially if your resort has significantly grown or changed. Help your staff conduct the annual review, or consult a vendor such as TimeShareWare for a more thorough review.

Consider these questions (and costs) in your annual review: 

  • Are there obvious shortcomings in your software?
  • Do you have systems that don’t “talk” to each other?
  • Do you have manual processes that could be handled more efficiently?  
  • Are you frustrated with your IT support? 
  • Are you increasing your prices just to cover your rising operational costs? 

If your software isn’t delivering what you need, it’s time to buy better software technology.

For more information or a demonstration of how TimeShareWare can help you get the most out of your resort operation, contact us at 801-444-3113 or