Globalizing your e-learning
Your workforce is global. Is your eLearning? Whether you work at a large multinational or a boutique investment shop, the business of finance is global. It is more than likely that your employees represent a diverse background as well. Your employees are citizens of the world, and your business is global, so your training should reflect that. The trouble is, it can be difficult to ensure your library of courses is free of bias.
There are several paths to go about making your eLearning truly global. As with many instructional design problems, the content will help you determine the best way forward. You may decide to make a single course cover the material from a variety of perspectives. Or if that becomes too cumbersome, instead you might develop a whole new course, either as a standalone entity or an offshoot of the main course.
At SS&C Learning Institute, we work hard to make sure our library of more than 200 self-study courses is representative of the global community we serve. Each course is written by at least two subject matter experts to ensure neutrality and comprehensive coverage. A course that uses a single local example or case study may be followed by a course using a different paradigm. For example, our accounting series uses U.S. GAAP to teach principles of financial statement analysis, with courses on U.K. GAAP and IFRS offered as supplements. Where terminology or jargon is unique to one country (such as DV01), we make sure to include examples using the terminology familiar in other countries (BPV). We have also translated our courses into other languages to accommodate our non-English speaking customers.
Good training material always has a voice and a story to tell. Ensuring your courses reflect a global audience doesn't mean curbing that voice, but rather enhancing it.
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