With high churn rates and so many asset managers aggressively competing for your clients, the quality of client communications is crucial to your firm’s brand differentiation and client retention. Today’s investors want your appraisal of what is happening in the market and what you’re doing to help them as individuals to achieve the best outcomes.

Previously, we’ve written about the benefits and challenges associated the new GMP legislation. Let’s look at how calculations would play out in a real-world example.

Following the release of the technical standards on Securities Financing Transaction Regulation (SFTR) transaction reporting on 20^th March, in-scope firms – including credit institutions and investment firms – will need to comply with reporting obligations that come into force on 13^th April 2020.

Eight in 10 asset managers use lead scoring to try to identify the advisors who are seriously considering their firm’s products. But much of our industry uses traditional, rules-based lead scoring—which is based on opinions and assumptions about which interactions indicate that an advisor is most likely to buy in the next month. This “manual” methodology is not scientific—or reliable. It's too simplistic for the complex decision journeys that customers take in making investments.