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Apr 29, 2021

Risk management and lessons learned from GameStop

The most important lesson to learn from the recent GameStop event is the importance of risk management. But the point is not to try to forecast such an event. For the most part, GameStop being selected by the public for this wave of buying was more or less a random event. There are thousands of stocks that could have experienced the same thing—in fact, there are large stock price swings every day, just with less volume and publicity. Regardless of whether you are an individual or a large mutual fund, knowing if you have a “GameStop Candidate” in your portfolio is critical.

Apr 15, 2021

Loan servicing, insurance & compliance at MBA CREF21

SS&C attended the first virtually-hosted Mortgage Bankers Association CREF/Multifamily Housing Convention & Expo. This year’s attendance required no travel planning and provided commercial mortgage lenders and servicers a great opportunity to network safely and remotely.

Apr 15, 2021

Investment flexibility & front-office decision making with a sound back office

As insurance investment portfolios have become increasingly complex, global and diversified, batch-based processing models and legacy platforms struggle to keep pace with investment decisions being made across multiple markets, time zones and public/private assets. Legacy technologies, infrastructures, and processes are causing insurers to manage investment portfolio allocations and diversification based on stale and incomplete portfolio data that may be a day or more old.

Apr 8, 2021

Industry trends drive insurers to outsource seasonal and one-off projects

Previously, we have discussed how outsourcing can help organizations respond to unexpected events, and how it can help banks stay compliant and keep accounts updated. Now we’ll discuss how outsourcing a project can help insurance firms support customers’ needs and focus internal resources on core tasks. Often, when insurance firms begin a strategic initiative such as digitization or system upgrades, it can trigger a high volume of repetitive or manual processes. Outsourcing the response to that volume spike is a good way to give the initial project the attention it needs without disrupting the customer experience.

Mar 16, 2021

Worlds collide: insurance and alternatives

Insurance companies and alternative investment managers are converging in the pursuit of higher yield investments, and we are seeing this play out in several ways: insurance companies continue to increase alternatives allocations through limited/general partnership structures and/or by acquiring alternative investment managers in order to gain deal flow and expertise. At the same time, alternative investment managers are investing in insurance companies or launching re-insurance ventures to create a steady stream of capital inflows from premiums.

Mar 9, 2021

Weighing the options: upgrade, outsource or patch your infrastructure?

Insurance companies, asset managers and pension funds face increasing pressure to diversify their investments in order to meet growth targets. At the same time, they are being asked to simplify their operating models to improve efficiency, reduce cost, increase revenues and reduce risk while also complying with various regulatory regimes in which they operate. How are firms meeting these seemingly irreconcilable challenges, given that some are operating on legacy systems and infrastructure that are simply not built for the conditions we see today?

Mar 3, 2021

Should any insurer consider a client “legacy?”

The cycle of product launches is constant for life insurers and, in tandem, existing product portfolios close at an increasingly rapid rate. Although dormant, these portfolios of “legacy” clients and products still require ongoing maintenance and often reside on older technology, whereas newer products are managed on newer systems.

Jan 29, 2021

The intelligent insurance operation: 3 key features

Organizations like to tout how “digital” they are, but when you dig below the surface, you often find shops that have spent millions to improve customer engagement, and back offices that are disconnected and struggling to keep up. 

A true digital environment is about more than a front-end customer engagement portal. It’s about a straight-through, connected and digitized environment that links customer outcomes to process improvement. Only by elevating the customer journey above functional silos and legacy systems—and embracing intelligent operations—can organizations truly achieve operational excellence. 

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