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Mar 3, 2021

Should any insurer consider a client “legacy?”

The cycle of product launches is constant for life insurers and, in tandem, existing product portfolios close at an increasingly rapid rate. Although dormant, these portfolios of “legacy” clients and products still require ongoing maintenance and often reside on older technology, whereas newer products are managed on newer systems.

Mar 1, 2021

Passion for pensions: Motivating and engaging members is key

Pension schemes and scheme members have a common metric of success—members retiring with enough money to live comfortably. To some extent, achieving this goal sits with the members. They decide how much they save, how often and how that money is invested. Plus, it is in their best interest. So why isn’t it happening? And why is there a seeming lack of urgency on the part of these investors?

Feb 24, 2021

SS&C drives digital transformation in retirement

The retirement industry was already fast-paced and dynamic before 2020, as an aging population prompted providers to evolve their retirement plans and practices. Flexibility and efficiency have become standard as firms face increased competition, regulation and complexity. Layer in the uncertainties and catalysts over the past several months, and the pressure has only heightened.

Jan 27, 2021

Superannuation funds need digital tools to engage and support members

Are Australian superannuation fund providers doing enough to communicate with their members and support their financial wellness? SS&C’s recent Superannuation Stealth Survey measured members’ perceptions of their fund’s digital tools and communication methods. The results revealed several areas of opportunity for Australian superannuation funds to engage members through more effective content, gaining a competitive advantage in retention through members’ education and financial wellness.

Jan 26, 2021

Expect the unexpected in 2021, including unanticipated business events

During the course of the year, a firm will undoubtedly encounter unique situations or unanticipated business events, further straining resources and bandwidth. Given today’s rapidly changing times, it’s inevitable.

Dec 9, 2020

Three factors driving the global advice gap

Across the globe, there is an advice gap where a significant proportion of the population does not have access to or feels that they can afford financial advice.

Three main reasons for this include perceived high cost, the method used to deliver advice, and consumer perceptions.

Nov 11, 2020

Survey: New digital tools needed to engage superannuation fund members

SS&C recently conducted a Superannuation Stealth Survey to measure members’ perceptions of digital tools and communication channels. Our research found that there is a huge opportunity for Australian superannuation funds to deliver more engaging communications and gain a competitive advantage in retention through new technology.

Oct 28, 2020

Embracing Digital Transformation in UK Workplace Pensions

Huge growth in demand sounds like a great problem to have. In the past decade, participation in UK defined contribution (DC) pension schemes has seen a record increase. A combination of pull factors, such as a strong global economy and low unemployment, have been further boosted by push factors, including the phase-in of automatic enrollment.

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