Group insurance carriers are under enormous pressure—from competitors, customers and the C-suite—to improve medical underwriting outcomes by investing in ways to increase EOI submission rates, automatic adjudication, real-time decisions and a mobile-ready experience.
However, none of these solves the persistent problem of paper, as paper applications require significant manual processing before arriving on the underwriter’s desk making it impossible to:
- scale without adding headcount
- process applications efficiently
- focus resources more effectively
For more than a decade, SS&C’s BRIX has been the established leader in the industry for user-friendly, mobile-ready, online EOI capture. BRIX is highly configurable to support your state-specific application forms to ensure compliant submissions, has processed over 1.5 million applications and reduces the cost to process applications by up to 75%.
Clients can use the native auto-adjudication engine for jet issue or integrate with an existing medical underwriting system for real-time decision processing.
By itself, BRIX handles online submissions or submissions captured on third-party platforms, but until now has offered no native support for processing paper applications; carrier clients used a variety of digitization strategies that generally focused on image processing and storage. This all changes following the integration with SS&C Vidado. Vidado’s AI-powered automation collects high-quality data from any offline channel, turning paper into automation-ready data. With proven AI that’s 1000 times faster than a human, Vidado can automatically extract data from handwritten documents and from poor quality machine-printed documents—even when the text has been smudged or skewed—with 95%+ accuracy, and transforms that data for straight-through processing into BRIX for full processing, including real-time adjudication and integration with internal and external platform partners.
Increased engagement and submission rates, faster turnaround, automated, real-time decisions and lower cost are all delivered as a fully integrated solution from a single service provider. To learn how SS&C’s BRIX+Vidado can increase your submission rates, decrease processing time and lower cost, watch our "Paper EOI – Digitized, automated, adjudicated – BRIX + Vidado" video or contact us.