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Aug 4, 2022

How Digital Transformation Leads to Operational Transformation

In our "Why You May Be Wrong About Digital Transformation" blog, we challenged how many in the Australian superannuation industry incorrectly use the term digital transformation. In practice, most are only engaged in digital evolution. Digital evolution is about upgrading your digital business capabilities in stages as opposed to a complete overhaul, but it is an unsustainable, fragmented approach. When you truly transform—when you bring digital to your core and connect the entire ecosystem—you not only future-proof your technology but you open up the ability to reimagine and reconfigure your entire operating model.

Jul 21, 2022

Why You May Be Wrong About Digital Transformation

You probably saw digital transformation in the title and thought, “I've seen this and heard this before.” Automation, efficiency, cost-savings, digital, digital engagement, digital-first—you get it, right? Maybe not entirely. Too frequently, the term digital transformation is misused or mislabeled. What’s usually discussed is digital at the margins—gradually integrating new capabilities into legacy platforms and phasing out any dated capabilities.

Dec 4, 2020

Modernizing your investment operations platform? Consider these steps

As investment management firms explore ways to lower costs and improve their operational efficiency, they continue to focus on opportunities to streamline the whole front-to-back office process.  This presents a tremendous opportunity to transform the business so it is positioned to grow and have the agility to meet opportunities for years to come. While few disagree that an end state of having everything on one technology platform would achieve this outcome, the challenge is getting there. 

Mar 11, 2020

Effective change management: It's about people

Change Management is a structured approach to shifting individuals, teams and organizations from a current state to a desired future state aimed at helping employees accept and embrace changes in their current environment.

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