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Apr 8, 2021

Industry trends drive insurers to outsource seasonal and one-off projects

Previously, we have discussed how outsourcing can help organizations respond to unexpected events, and how it can help banks stay compliant and keep accounts updated. Now we’ll discuss how outsourcing a project can help insurance firms support customers’ needs and focus internal resources on core tasks. Often, when insurance firms begin a strategic initiative such as digitization or system upgrades, it can trigger a high volume of repetitive or manual processes. Outsourcing the response to that volume spike is a good way to give the initial project the attention it needs without disrupting the customer experience.

Mar 2, 2021

Outsourcing for banks improves compliance with regulations

We’ve previously discussed how outsourcing a one-off project or business event can allow organizations to minimize the strain on internal resources during a planned or unexpected event. One group that can benefit from this trend includes banks and credit unions. Many of these organizations may not realize that there are outsourcing solutions specifically tailored to their regulatory compliance needs.

Dec 30, 2020

Top blog posts of 2020: The year in review

2020 has been memorable, to say the least. As we reflect on all we have learned over the past 12 months, we invite you to read some of our most popular blog entries, presented here in chronological order.

Feb 4, 2019

Don’t let a disruptive event derail your business

Chances are your business has faced a unique situation that fell outside of your normal business activity.

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