Beginning in 2020, we have been seeing telehealth play a key role in providing care and filling access gaps for members/patients most at risk. The COVID-19 pandemic challenged the conventional health care models, as in-person office appointments became unfeasible due to strict social distancing guidelines and the need to reduce a patient’s risk of exposure. The expansion of telehealth enabled member/patients to experience continued care while reducing the risk of overburdening emergency departments and urgent care centers during the pandemic. Telehealth has presented a valuable alternative during these challenging times, with an added benefit of savings derived by reserving costly healthcare facilities and their resources for the people who need them most. According to America’s Health Insurance Plans (AHIP), telehealth could help save the United States as much as $4.28 billion on health care spending per year, and studies have shown net cost savings totaling $100 per visit.