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October 27, 2017  |   Volume XV, Issue XXXVIII
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Real Estate & Property Management

Software & Services eBriefing
Changing systems, changing processes

When you change or upgrade your software systems, it’s a good time to evaluate processes and make improvements. When evaluating, you must give top priority to processes and goals that deliver success and contribute to your company’s “secret sauce” and mission. Let’s see how this can be accomplished.


Logistics of the industry

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Logistics is not a definition that the property management industry thinks about or discusses on a regular basis. Logistics is the management of the flow of things between the point of origin and the point of consumption in order to meet requirements of customers or corporations. This terminology is top-of-mind in the management model due to the rapid evolution of the storefront and business models now in place.

The cost of losing a customer

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It is extremely costly to have to replace an existing customer. It can happen very quickly and it takes a huge amount of time, effort, and cost to win a new one. Sometimes we don’t realize the real effect losing a good customer can have on our bottom line. The question is: are we willing to go the extra mile to make sure our customers feel like we truly value them? In today’s business environment, it can be the difference of gaining a competitive advantage or going out of business.
SS&C Blog
PHilight 1

Apr 20, 2018
SS&C GlobeOp Forward Redemption Indicator: April notifications 2.60%

Apr 16, 2018
SS&C Completes Acquisition of DST

Apr 22, 2018 - Apr 25, 2018
GAIM Ops Cayman
Ritz Carlton
Grand Cayman,

May 1, 2018 - May 2, 2018
Hightower Advisor Summit
Chicago, IL

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