The Operational Landscape through the Lens of the COO

In this fireside chat series, “The operational landscape through the lens of a COO”, SS&C speaks with three COOs of asset management organizations.

Graham Foggin, Head of Operations at Janus Henderson
Cat Read, COO, Royal London Asset Management
Mike Tumilty, Global Chief Operating Officer, Standard Life Aberdeen

The COOs share their perspectives on the asset management industry, challenges, opportunities, and the changing role of the COO.

The world of asset management since March 2020

The past 14 months have changed the operations of most industries, and asset management is no exception. In this conversation, our COOs discuss how their organizations have changed since March 2020, what have they learnt, and what the legacy will be for tomorrow’s asset manager.

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The changing role of operations – what are the opportunities and threats?

We ask the COOs how they see the role of operations in their firm. What is the focus for their teams? What is the priority deliverable? What value do they deliver? And how has this changed during the pandemic?

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Supplier selection, management and engagement in an M&A environment

M&A deals completed in the asset management industry are close to an all-time high. With all three of their organizations having undergone or still undergoing mergers and/or acquisitions, our COOs discuss how they approach this from a supplier management perspective. How do suppliers fit into their organisation? How do they set out the supplier blueprint following a merger or acquisition? And how do they implement that blueprint?

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COO priorities for 2021 and 2022

In this conversation, the COOs lay out their goals for the rest of 2021, and into 2022. What are their priorities are both personally and professionally, and for their teams?

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