In the eighth episode in the series, SS&C’s Scott Holmes talks with Richard Marsden, UK&I Director, FinChatBot, to discuss a range of topics related to digital transformation, technology and innovation, including:
- What drives insurers to digitize.
- Expected solutions in digital transformations.
- Areas insurers have prioritized for digitization.
- Key challenges insurers face with digitization.
- Digitization of the customer journey enables insurers to optimize cross-selling.