In the eighth episode in the series, SS&C’s Scott Holmes talks with Richard Marsden, UK&I Director, FinChatBot, to discuss a range of topics related to digital transformation, technology and innovation, including:

  • What drives insurers to digitize.
  • Expected solutions in digital transformations.
  • Areas insurers have prioritized for digitization.
  • Key challenges insurers face with digitization.
  • Digitization of the customer journey enables insurers to optimize cross-selling.