In the seventh interview of this series, SS&C’s David Turner talks with Dan Lopez, Vice President, Digital Service Solutions Efficiency, Aflac, to uncover the top takeaways across a variety of insurance-related topics, including:

• Making process more intelligent with RPA & analytics.
• Enhancing the agent experience through data.
• Enhancing the customer experience with technology.
• Reimagining the digital experience.
• How to make insurance “easier.”

**Links mentioned in this episode:**