In the fifth interview of the series, SS&C’s David Turner talks with Lance Ondrej, EVP and Chief Claims Officer at Germania Insurance, to uncover the top takeaways across a variety of insurance-related topics, including:

• Overcoming legacy technology obstacles.
• Balancing automation with human interaction.
• Leveraging technology and partnerships.
• Optimizing claims in the digital age.
• Triaging claims to reduce cycle time.

**Links mentioned in this episode:**