In the eighth episode in the series, SS&C’s Scott Holmes talks with Richard Marsden, UK&I Director, FinChatBot, to discuss a range of topics related to digital transformation, technology and innovation, including:
• What drives insurers to digitize.
• Expected solutions in digital transformations.
• Areas insurers have prioritized for digitization.
• Key challenges insurers face with digitization.
• Digitization of the customer journey enables insurers to optimize cross-selling.