Whitepapers

Delivering world-class client and member engagement

Member outcomes are arguably the most important metric for measuring defined contribution pension plan performance—and this is not entirely within a plan’s control. If members don’t feel a sense of urgency about saving for their retirement, why will they respond to the industry’s efforts to encourage them to save more? Just telling people to save isn’t enough and in many cases current communication and education methods are not working.

In this whitepaper, pension experts from Atlas Master Trust, LCP, Moneyhub and SS&C consider how pension providers can tackle this challenge, to elevate the conversation and really engage members.

Delivering world-class client  and member engagement

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