Case Study

The Digital Mailroom: Reimagined with AI-Driven Document Automation at 98% Accuracy

SS&C Chorus was asked by a large insurance company to achieve straight-through indexing for one of its mailrooms. Volume was expected to average 5,000 pages per hour with even higher—much higher—seasonal peak volumes. Over 800 different form types required index data extraction.

Learn how we helped this client:

  • Achieve clear ROI.
  • Improve error tracing.
  • Less than a one-hour turnaround.
  • Increase flexibility.
  • Run their mailroom 24/7/365—with up to 98% automated accuracy.