Organizations worldwide use AWD® to drive business processes — like opening a new account, paying a claim, or changing an address — and manage them beginning to end. This global solution combines Business Process Management (BPM), Document Management and Case Management into a single offering, with features that work together to help you reduce cost, better manage risk and become more agile. AWD includes sophisticated work allocation algorithms which allow you to make the most effective use of both people and robotic process automation (RPA).
AWD’s cloud-based platform allows you to fully integrate people, processes, technologies and data to ensure work is completed on time and with full compliance.
- In-depth knowledge in the health and wealth markets.
- Technology solutions built on our own experience operating high volume processing operations and call centers. Unlike many vendors, we use the same solutions that we sell commercially.
- Experience in building and executing client strategy and next-generation operations.
- Extensive use of various automation solutions, including RPA, Business Process Management (BPM), and Artificial Intelligence (AI).