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Carrier Data Exchange – Harder than You Thought?

Written by Kerry Farhadi | Aug 29, 2023 4:00:00 AM

Many organizations want to streamline the process of getting benefits data over to carriers, and utilizing the Oracle HCM Cloud built-in extracts and fast formulas always seems like a great idea to jump into…at first. The overall complexity of developing logic for each carrier to send benefits data in their expected format, in addition to maintaining those interfaces, proves to be a challenge for those who have chosen to build their own.

In this recent case study, we discuss the challenges faced by a government entity, serving the capital city region of Boise, Idaho, with 2,530 employees. They needed a partner who could provide a cost-effective solution that could be implemented quickly, with “white glove” service and guidance to assist in navigating changes.

The organization selected SS&C’s BenefiX® data exchange service for its ability to deploy rapidly, as well as SS&C’s expertise in navigating the challenges of transitioning to a single HRIS platform and more than 10 years of experience with Oracle HCM benefits data extracts and integrations. Download the "SS&C BenefiX Eliminates Issues Arising from Previous Oracle HCM EDI Implementation" case study to learn more.

BenefiX® is a cloud-based data exchange service that simplifies transforming, translating and transmitting of employee benefits data to insurance carriers and administrators. Explore our solution page to learn more about how BenefiX® provides secure data management, data quality thresholds, resolution of transmission issues with carriers and an interactive dashboard, which provides transparency into all files sent via BenefiX®.