To thrive in the post-pandemic environment, asset managers must adopt digital first selling. Digital first selling does not mean replacing salespeople with digital technology; rather, it refers to selling paradigms that enable salespeople to perform better by leveraging digital tools.
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SS&C recently hosted an "Investment Operations Managed Services: Client Perspectives" webinar during which clients discussed the workings and benefits of investment operations managed services. In this post, we share some notable takeaways from the session.
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Digital! Digital! Digital! Does everyone have that? Great! The word “digital” induces an array of emotions from excitement to fear to utter annoyance. It’s become as ubiquitous as the Ps (people, process, philosophy and performance) within the asset management industry. In fact, nearly all distribution executives are working towards digital advancement in their sales/sales enablement strategy in some form.
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Public companies and investment firms tend to operate in a way that is in keeping with the preferences of their shareholders. More recently, an increasing interest in environmental, social and governance (ESG) concerns has prompted companies to include those practices in their investment decisions and principles.
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Launching a hedge fund involves planning for operations as well as overall strategy. A strong operational setup positions you to get up and running smoothly and ready to start growing. One option to launch quickly is to partner with a front-to-back solution, but how do you choose the right provider for your needs?
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Fund managers are facing liquid and illiquid market challenges. As a result, fund firms are increasingly looking to active treasury management as a way to drive value directly to the bottom line through incremental performance and profitability gains. This requires a shift in thinking to view the treasury function as a profit center rather than an operational hub.
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While hedge fund side pockets are typically used by hedge fund managers to manage liquidity and reduce risks around sudden redemptions, managers are increasingly viewing side pockets as a path to opportunities outside of a fund’s core strategy or mandate, as they can be used in pursuit of asset classes like private equity and real estate, derivatives or cryptocurrencies.
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Transmitting benefit data to carriers is already a daunting task, ensuring all file specifications are implemented for each carrier and the transfer of information processes accurately, quickly, and most importantly, securely. Now, add in the simultaneous decision to outsource this process in the middle of Open Enrollment, during a large acquisition and a pandemic—“overwhelming” is an understatement.
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