SS&C Contact Us
Sales
We’re here and ready to connect with you to help you find the right product and solutions for your business.
Global Phone Numbers:
Americas
US/Canada Toll Free: +1 844-994-SSNC (7762)
NYC Local Dial: +1 646-713-0601
Sao Paulo, Brazil: +55 8008783070
Europe, Middle East & Africa
London, England Local Dial: +44 2039368345
Luxembourg Local Dial: +35 227868077
Asia Pacific
Hong Kong Local Dial: +85 2800938114
Kuala Lumpur, Malaysia Local Dial: +60 330992965
Singapore Local Dial: +65 8001014051
Sydney, Australia Local Dial: +61 1800737983
Human Resources
For inquiries regarding benefits, employment verification, payroll, or other items:
If you are a job seeker, visit our career pages to learn more about:
- Why SS&C
- Who We Are
- Join Us (search for opportunities at SS&C)
Support
Our web support and client portals are open 24/7. Our client support sites offer the quickest and easiest way to obtain SS&C support. Log and track tickets, read release notes and get the latest technical knowledge.
Corporate Investor Relations
Financial analysts, as well as institutional and private investors, may contact us at the following:
Email: investorrelations@sscinc.com
Phone: +1 212-367-4705
SS&C Shareholder contacts
For inquiries relating to stock transfer, stock purchase, dividend reinvestment, dividend payment, direct deposit of dividends, address change or other account-related items, please write or call:
American Stock Transfer (AST)
6201 15th Avenue | Brooklyn, NY 11219
Website: www.astfinancial.com
Phone: +1 800-937-5449
Email: help@astfinancial.com
Current/historical stock price information is available on our Investor Relations website.
Media Relations
If you are a journalist please use the following information. Due to the volume of inquiries, we can only respond to media.
Email: mediarelations@sscinc.com
Pharmacy Support
Pharmacy inquiries, i.e. remittance questions, or EFT set up.
Email: rservice@dsthealth.com
Phone: +1 866-211-9459
Pharmacy network contract requests to be a participating pharmacy.
Email: pcontracts2@dsthealth.com
Please provide the following information in your email request: Name, Title, Company Name, Question/Comments.
Do NOT send any protected health information (PHI) in your message. This is not a secure transmission. Please enter your National Council for Prescription Drugs ID number if you have one.
Requesting Member Health Records
Any requests for pharmacy or medical claims information from DST Pharmacy Solutions, Inc. (DSTPS) or DST Health Solutions, LLC (DSTHS) - collectively d/b/a SS&C Health, should first be directed to the Health Plan, PBM, or TPA where the individual received their coverage.
DSTPS and DSTHS is a service provider that processes claims on behalf of their clients and may or may not have the information being requested. All requests for disclosures of information must come via our current or past client for validation prior to releasing claim information.
If you have questions about this process, please send your inquiry to the SS&C Health Privacy/Security Officer or the Chief Compliance Officer at SSCHealth.incident@sscinc.com