SS&C WorkHQ - The Blueprint: Customer Zero

SS&C's Agentic AI Transformation Journey - Distilled

Most enterprise AI projects stall because AI is deployed without strategy, governed orchestration or a clear line to business outcomes. SS&C took a different path. Through Customer Zero, our own agentic automation program, we put governed AI to work in live, regulated operations first. Today that means 3,500+ processes, thousands of digital workers and 50 AI agents in production, and more than $200 million in annual savings.

The Blueprint: Customer Zero shares what we learned, including what didn’t work. Inside are guiding principles, six design pillars, a maturity model, common failure modes and a self-assessment to test your readiness before you scale.

Download the Blueprint to see how SS&C is doing it ourselves.