Global Custodianhas named SS&C GlobeOp as a top administrator for hedge funds and private equity funds in itsannual survey, significantly outperforming the industry average for the second year in a row. The independent annual survey asked SS&C clients to rate administrators across a number of categories, including client service, reporting and onboarding. Their response is a testament to the continued investment SS&C has made in its fund administration business over the last year.
SS&C GlobeOp Hedge Fund Survey Results
SS&C GlobeOp significantly outpaced industry averages across all nine categories in the Hedge Fund Administrators survey, with a score of 6.54 out of a possible 7.00, versus the industry average of 6.02. Clients ranked SS&C especially highly in Client Service, Investor Service and Operations and Reporting categories.
In many clients cited SS&C’s client outreach efforts in a remote environment as a differentiator. “I’m giving them an excellent rating this time, due primarily to their willingness to work with us during a difficult time. This helped to ensure we were appropriately positioned to survive during these challenging times and retool ourselves to prosper in the future,” one client told GC.
SS&C GlobeOp Private Equity Survey Results
Private Equity Administration survey respondents echoed the sentiment, citing SS&C GlobeOp Private Markets’ flexible, knowledgeable service. SS&C once again outpaced industry averages across a number of categories, with an overall ranking of 6.2 versus the industry’s 5.7. Clients cited SS&C’s reporting, screening and onboarding services as differentiators.
SS&C is celebrating its 35thanniversary this year, which also happens to be the year we surpassed US$2 trillion in alternative assets under administration. Innovative technology and service solutions, coupled with expertise and top-notch client service, have always been our number one priority. We thank our clients for their continued trust and partnership and are grateful for their participation in GC’s report.
Over the past 12 months, SS&C has continued to innovate with the launch of a new front-to-back solution for emerging funds, and several new tools to simplify client workflows, including reporting, data management and reconciliation handling, and machine learning improvements in the middle office. To keep up with the developments, watch our social channels for GC’s interview with Rob Stone on how we’re raising the bar on administration.