Fund managers spend a lot of time and effort attracting prospective investors. Once a hard-won relationship is established and a verbal commitment is secured, the formal onboarding process begins. Collecting detailed and accurate documentation from investors is an essential step in establishing their investment in a fund. Yet investor onboarding has historically been an inefficient, cumbersome and confusing process—for investors and fund managers alike. Incomplete or unverifiable information can slow the review process down considerably and delay the movement of the investor’s capital into the fund.
Streamlining the onboarding process through digitization enables fund managers to simplify document delivery, fulfillment and submission, helping to establish a positive relationship with the investor. This digitization requires an automated, end-to-end platform to accelerate and complete the onboarding process by guiding investors through each step.
The right platform should include the ability to minimize document complexity by leveraging flexible data validation and dependency rules to guide the investor through the process. Choose a digital onboarding platform that ensures complete data at the time of submission and offers automated self-help features for the investor, minimizing repetitive correspondence between the investor and fund manager. With the capacity for electronic signatures, address AML documentation where required and transparency for the manager to track document status, the right digital investor onboarding platform will offer a user-friendly experience.
With SS&C’s Investor Services, you can achieve faster documentation processing and review without compromising accuracy or thoroughness. Our platform reduces operational and regulatory risk and enables faster formation of capital in the fund.
To learn more about what to look for in a digital investor onboarding platform and how SS&C can help, download our "Driving Efficiency in Investor Onboarding" whitepaper.
