About
SS&C Technologies

For over 40 years, SS&C has developed the technology and services that help organizations to navigate complexity, unlock insights and accelerate growth. With industry-specific solutions from alternatives asset management to healthcare to wealth management, SS&C is staying ahead in rapidly changing markets.

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Proven at Scale.
Built for What’s Next.

SS&C combines deep industry expertise, innovative technology and global scale to help organizations simplify complexity, improve efficiency and accelerate digital transformation.

9 out of 10

of the world’s largest financial institutions use SS&C technology and services to power their systems.

23,000 clients

managing more than $100 trillion in assets.

$3.1T in assets

under administration, up $628B over 2 years

SS&C WorkHQ

WorkHQ, a FedRAMP Class D-certified agentic automation platform, enables organizations to deliver business outcomes by orchestrating automated execution across every resource the work requires and embedding governance directly into how work gets done. Providing the capability to design, run, orchestrate and monitor automated workflows, it connects people, AI agents, digital workers, systems and data in one secure, governed environment.

Why WorkHQ?

WorkHQ
Agentic Automation Platform

One control plane for all automated work

Focused on delivering business outcomes, WorkHQ provides a unified environment to design, run, orchestrate and monitor automated, end-to-end workflows across people, AI agents, bots and systems.

Built for the enterprise as it exists today

Today’s enterprise application ecosystem is messy. WorkHQ reaches the systems that hold the operational truth of your business, so AI can act in context even when your ecosystem isn’t fully AI-ready.

Right tool, right job

Not all work should be done by AI. WorkHQ leverages the right resource; AI agents reason where judgment adds value; Bots execute with certainty where correctness is non-negotiable; People own the call where accountability matters.

Governance built into every workflow

AI is unpredictable, but regulated work requires precision. Built-in governance wraps every LLM interaction with prompt injection defense, hallucination detection, PII redaction and audit logging at the point of inference.

Proven at Customer Zero

SS&C doesn’t sell technologies we don’t also run ourselves. That lived experience, deployed at scale, is baked into what the platform can handle.

The Blueprint:
Customer Zero

Watch our Docuseries

SS&C's Agentic AI Transformation

SS&C is reimagining how work gets done. WorkHQ brings people, AI agents and digital workers together in a single secure environment, automating repetitive, routine tasks and orchestrating complex processes across teams, so employees can spend more of their time on judgment, relationships and higher-value decisions that move the business forward.

Our Experience. Your Advantage

Customer Zero is SS&C’s agentic automation journey, deploying WorkHQ across our own business. It gives us measurable outcomes, a clear view of what works and what doesn’t, and a tested approach to rolling out AI safely and at scale. We’ve captured it in a living blueprint covering strategy, people, process, governance, technology and value realization.

Hear from the People Using WorkHQ

As enterprises move beyond AI pilots to production, many regulated financial services companies struggle with implementing the technology with the safeguards expected by customers and regulators. WorkHQ eliminates the gap with audit trails, guardrails and role-based access control built in from the start.

Security and regulation are table stakes. Any partner that you work with, if they can't check those boxes, you want to run really quickly. We are extremely rigorous, and proud to say SS&C is checking all of those boxes quite easily for us.

WorkHQ is not simply about adding another interface; it gives us a way to understand how orchestration can be woven into automation at platform level, helping organizations move from isolated outputs to measurable business outcomes.

WorkHQ FAQs:
Your Questions Answered

Discover how SS&C WorkHQ unifies AI agents, bots, people and systems to automate complex workflows, strengthen governance and drive better business outcomes.

What is WorkHQ?

SS&C WorkHQ is a unified agentic automation platform. It gives you a single place to design, orchestrate, run, and manage automated work across people, digital workers, APIs, and AI agents, securely and at scale. It’s enterprise-ready, built around governance, and proven in SS&C’s own regulated operations.

What problem does WorkHQ solve?

Most enterprises are held back by fragmented automation tools, AI that is hard to scale, and a lack of governance across workflows. WorkHQ brings it all together in one control plane, so you can scale automation safely, orchestrate every type of work in one place, and deliver measurable business outcomes.

Is WorkHQ AI-first or workflow-first?

Both. Workflows provide the governed structure for how work gets done, and AI agents operate within that structure, adding reasoning and adaptability. The workflow always stays in control, so AI delivers business value within clear boundaries instead of running unconstrained.

What does "control plane for enterprise work" mean?

It means WorkHQ acts as the central orchestration and governance layer across all automation:

Coordinates work across humans, AI, digital workers and systems
Provides visibility and control across workflows
Ensures governance, compliance and auditability

Is WorkHQ SaaS or on-premise?

WorkHQ is a cloud-based SaaS solution, so there’s nothing to install locally. A hybrid option is also available: the cloud platform manages and orchestrates work, while Digital Workers run behind your own firewall on your own infrastructure, keeping sensitive data inside your network. WorkHQ can also be self-hosted in a BYOC set-up (coming Q1 2027).

Is WorkHQ compliant with enterprise security standards?

Yes. WorkHQ operates under ISO 27001 and SOC 2 certification, with regular audits and security controls aligned to enterprise compliance expectations. Data is encrypted in transit with TLS 1.3 and at rest with AES-256-GCM.

Can we control which LLMs are used and enforce guardrails?

Yes. AI Gateway centralises access to large language models (LLMs), so you decide which models can be used. It logs all model interactions and enforces your governance policies across every AI activity. When deployed alongside WorkHQ, it also provides guardrails, including responsible AI controls, risk alerts, and audit-ready transparency.

Can SS&C use my data to train models?

No. Customer data is never used to train models. WorkHQ connects to external LLMs through AI Gateway and doesn’t ship its own LLM. Tenant isolation applies to vector storage, logs, and platform data, so your data stays separate from other customers’.

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Featured Resources

Learn more about how SS&C can help you stay ahead of the competition.

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White Paper

SS&C WorkHQ - The Blueprint: Customer Zero

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Press Release

Marsh Scales Agentic Automation with SS&C’s WorkHQ

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Checklist

Agentic AI Readiness Checklist

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Ready to see what WorkHQ can do for you?

See how SS&C WorkHQ can help your organization streamline workflows, connect people and technology, and scale automation with confidence. Discover how to turn complex processes into measurable business outcomes.