Despite many businesses making great strides in the effort to go paperless, the reality of paper mail shows no signs of disappearing entirely—though volume is decreasing. This presents a challenge for businesses, as the decrease in volume does not translate into decreased needs for infrastructure, staff and other costs. Businesses that choose to keep their mail services in-house must pay the bill for maintaining the machinery, software, staffing and secure locations required to process mail, regardless of volume. Trying to scale back mail services in accordance with decreasing volume can lead to delays and an inability to meet sudden demands, such as sending out a notification solicitation.
Outsourcing to a mailroom provider alleviates the costs of maintaining those services in-house, but it’s important to choose a provider with the right capabilities for your needs. Choose a provider with service hours that coincide with your business hours to minimize delays for time-sensitive documents. Data security and software compatibility can also be a challenge. Some mailroom providers rely on third parties for check processing software, which adds another point where software systems may not integrate well, and can also lead to delays and discrepancies.
SS&C Mail Center is a market leader across many verticals, processing various types of mail for fund and asset managers, alternative investments, insurance, health insurance, retirement plan services and other industries represented by our 260+ clients. Our large scale enables us to respond quickly to trends and recommend best practices to our existing and potential clients. Our check processing is powered by our own proprietary software to connect securely with a growing number of banks. When you choose SS&C for your mailroom services, you’re choosing a provider with 24/7/365 service, allowing us to serve any time zone. We retrieve mail seven times in a 24-hour period, with dedicated resources and preferential treatment from the United States Postal Service.
To learn more about how SS&C Mail Center can help you, contact us.
