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Sep 21, 2020

Wealth solutions for today and tomorrow must focus on operational agility

With all of the day-to-day rigors of running an investment operation, it is difficult to devote the time to look at your overall operations, but it is important to pause and consider areas to improve and your longer-term future needs. In my role as a product manager, I often hear from wealth management firms that are struggling to optimize their operations and feeling they lack a compass to help them chart the path forward. As one firm representative told me, “We just don’t know what we’re looking for.”  I’ve seen hundreds of clients and implementations, and in this post, I share my perspective on some of the key aspects you should consider to grow and optimize your business.

Sep 15, 2020

Rethinking investment operations: 5 trends insurers can’t ignore

Between falling fixed-income interest rates and the quest for superior returns via alternative investments, insurers are constantly reevaluating their investment strategies. After the operational dislocation arising from COVID-19, they should also be looking at investment operations to make sure they have the resiliency to support their strategies in a more dynamic market. From talking with insurance industry clients and analysts, we’ve identified five fundamental trends that insurers need to be mindful of as they weigh their operational decisions.

Aug 31, 2020

Investment operations in a virtual world

COVID-19 and the resulting work-from-home (WFH) mandates have all but eliminated the benefit of maintaining in-house investment operations. This benefit is often described as control: the ability to “look over a shoulder” to ensure operations are running smoothly and issues are resolved quickly. Unfortunately, in-person control is no longer an option.

Jun 3, 2020

Intelligent outsourcing of investment operations

A crisis might not seem like the time to evaluate your operations, but now is perhaps when opportunities to improve are most visible. Some of these potential areas in need of improvement are reporting, risk assessment, remote access, ability to scale up or down quickly, domain expertise and immediate access to information.

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