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Sep 13, 2021

The stapling shake-up and what it means for super funds

From November 1, 2021, Your Future, Your Super will see new reforms introduced to empower superannuation fund members, prevent the creation of multiple super accounts, and hold funds accountable for underperformance. With the introduction of one of these reforms—called stapling—the Treasury estimates that, over a 10-year period, it will save Australians more than $10 billion in excess fees. 

Aug 16, 2021

Cybersecurity for superannuation funds: Minimizing risk

The business world is experiencing increasing occurrences of phishing and cyber-attacks. Australian superannuation funds, as particularly vulnerable targets, must prioritize cybersecurity measures and policies to anticipate and prevent potential threats.

Jul 23, 2021

Superannuation modernization: should you outsource?

To stay competitive, many superannuation funds are choosing to either outsource their registry platform and servicing operations, or reevaluate their already outsourced administration service provider’s technology and services. As funds modernize their operations, they face obstacles like disparate legacy systems, high expectations from members, and a complicated web of regulations.

Jun 30, 2021

Cybersecurity: Minimizing risk to Superannuation funds

Phishing and cyber-attacks are increasingly common in the business world. Funds are particularly vulnerable and need to prioritize cybersecurity policies to get in front of any potential threats. Superannuation funds make especially attractive targets for cybercriminals because of the value that can be obtained. There’s the obvious value of the actual fund assets, but the sale of personally identifiable information (PII) can be just as lucrative on the dark web.

Jan 27, 2021

Superannuation funds need digital tools to engage and support members

Are Australian superannuation fund providers doing enough to communicate with their members and support their financial wellness? SS&C’s recent Superannuation Stealth Survey measured members’ perceptions of their fund’s digital tools and communication methods. The results revealed several areas of opportunity for Australian superannuation funds to engage members through more effective content, gaining a competitive advantage in retention through members’ education and financial wellness.

Nov 11, 2020

Survey: New digital tools needed to engage superannuation fund members

SS&C recently conducted a Superannuation Stealth Survey to measure members’ perceptions of digital tools and communication channels. Our research found that there is a huge opportunity for Australian superannuation funds to deliver more engaging communications and gain a competitive advantage in retention through new technology.

Jun 1, 2020

A view from Australia: Supporting members and partners during the COVID-19 crisis

Three of the most commonly used words right now are probably: “unprecedented,” “disruptive” and “extraordinary.”

An example of how these words are playing out in everyday life is the fact that Australians withdrew over $1.3 billion of superannuation in the first week of the new early release rules to help those suffering financial hardship as a result of the COVID-19 pandemic.  A total of 107 funds made early release payments.

May 4, 2020

Future Super: The need to be flexible

As superannuation funds navigate a constantly evolving environment, they will need to be flexible, agile and resilient in both technology and operating models to remain competitive. Funds that are forward-thinking will succeed, while risk-averse funds with insular thinking are likely to fail.

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