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Jan 27, 2021

Superannuation funds need digital tools to engage and support members

Are Australian superannuation fund providers doing enough to communicate with their members and support their financial wellness? SS&C’s recent Superannuation Stealth Survey measured members’ perceptions of their fund’s digital tools and communication methods. The results revealed several areas of opportunity for Australian superannuation funds to engage members through more effective content, gaining a competitive advantage in retention through members’ education and financial wellness.

Nov 11, 2020

Survey: New digital tools needed to engage superannuation fund members

SS&C recently conducted a Superannuation Stealth Survey to measure members’ perceptions of digital tools and communication channels. Our research found that there is a huge opportunity for Australian superannuation funds to deliver more engaging communications and gain a competitive advantage in retention through new technology.

Jun 1, 2020

A view from Australia: Supporting members and partners during the COVID-19 crisis

Three of the most commonly used words right now are probably: “unprecedented,” “disruptive” and “extraordinary.”

An example of how these words are playing out in everyday life is the fact that Australians withdrew over $1.3 billion of superannuation in the first week of the new early release rules to help those suffering financial hardship as a result of the COVID-19 pandemic.  A total of 107 funds made early release payments.

May 4, 2020

Future Super: The need to be flexible

As superannuation funds navigate a constantly evolving environment, they will need to be flexible, agile and resilient in both technology and operating models to remain competitive. Funds that are forward-thinking will succeed, while risk-averse funds with insular thinking are likely to fail.

Dec 12, 2019

Putting the super back into super funds

Australia’s superannuation system is one of the most successful in the world. Not only is it the fourth largest in the world, but it has the highest rate of return in the OECD. Despite this success, many of the country’s super funds face significant threats to their viability, including poor returns, inefficient operations, inability to scale, excessive fees and an overreliance on revenue from inactive accounts.

 

Sep 24, 2019

SS&C in Australia - your BPO partner

Around the globe, SS&C is a leader in the business process outsourcing (BPO) markets we serve, with services for mutual funds, hedge funds and retirement. We are bringing these additional services locally to the Australian market to provide a flexible offering that will allow clients to take our solutions either on-premise or in the cloud, with or without member admin services.

Mar 14, 2019

The road to digital innovation for today’s superannuation funds

There’s no doubt that digital innovation is central to the sustainability of Australia’s superannuation sector.

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