Transmitting benefit data to carriers is already a daunting task, ensuring all file specifications are implemented for each carrier and the transfer of information processes accurately, quickly, and most importantly, securely. Now, add in the simultaneous decision to outsource this process in the middle of Open Enrollment, during a large acquisition and a pandemic—“overwhelming” is an understatement.
In a recent case study, we discuss the challenges faced by a large nonprofit, regional healthcare network, serving 3.7 million residents, as they acquired another hospital and transitioned to a new medical plan during open enrollment and the COVID-19 pandemic. This added 1600 employees and a second HR/benefits system. They needed a partner who could provide a cost-effective solution that could be implemented quickly, as well as providing “white glove” service and guidance to assist in navigating changes.
The network selected SS&C’s BenefiX® data exchange service for its ability to deploy rapidly, as well as SS&C’s expertise in navigating the challenges of transitioning to a single HRIS platform and more than 10 years of experience with Oracle HCM. BenefiX was deployed in just two weeks and resulted in a reduction in organizational interruptions and mitigation of risk. Download the full "Large California Healthcare Network" case studyto learn more.
BenefiX is a cloud-based data exchange service that simplifies the transforming, translating and transmitting of employee benefits data to insurance carriers and administrators.Visit the BenefiX product pageto learn more about how BenefiX provides secure data management, data quality thresholds, resolution of transmission issues with carriers and an interactive dashboard, which provides transparency into all files sent via BenefiX.