Changing fund administrators can feel intimidating. As a result, many fund managers may feel compelled to stay with a current fund administrator even when they’re already frustrated or dissatisfied. These fund managers are missing out on business benefits like timelier and more effective service to investors, increasing investor satisfaction. However, if you’re moving to a new fund administrator with a proven, systematic conversion process, changing administrators can be done with minimal disruption and risk.
When choosing to switch to a new fund administrator, a modern technology infrastructure is crucial. Relying on outdated technology can also mean keeping outdated and ineffective audit practices and processes. Investors may be impacted by not receiving statements on time, and they may even consider leaving and finding a fund manager with access to better technology. Changing to a fund administration that enables you to better serve your investors will create a better investor experience overall. Look for a fund administrator that offers a combination of superior technology, competitive fees and an experienced team.
The right fund administrator should have a strategy and a conversion team to execute a systematic process for converting investors and investment data to the new system, with simplified onboarding and minimal risk. SS&C is the world’s largest fund administrator, with a proven conversion methodology that covers all critical transition issues and ensures continuity with minimal disruption. We have successfully transitioned hundreds of funds, offering our clients best-in-class technology infrastructure and a global team of experts.